Terms and conditions


Description
Product descriptions have been given as accurately as possible and dimensions given are approximates.
Although we try our hardest to represent the work reliably through the images on this site, please be aware that the images are small and the colours may not be completely accurate at all times, and will vary depending upon the computer screen they are viewed on.
We make every attempt to ensure that all prices on our website are accurate, however discrepancies may occur. If we discover an error in the price of goods already ordered we will inform you as soon as possible and ask that you reconfirm your order at the correct price, whilst also giving you the option to cancel it. If we are unsuccessful in contacting you, we will consider the order cancelled. If we cancel your order you will receive a full refund.


Postage & Delivery
Original prints purchased from this site will be wrapped flat or rolled up in a tube. They will be posted using special delivery and will require a signature on receipt.
Cards and calendars, where postage is free,will be sent Royal Mail 2nd class and will not require a signature.

We would hope to dispatch items within 2 working days of receiving the order if there is  a delay you will be contacted.


Stock
Every attempt is made to keep the website up-to-date, should it be found that the item you have purchased is out of stock or, more likely, sold out, you will be notified and offered an alternative or full refund.


Acknowledgement of Order
When you have completed your order you will receive an email confirmation. It will state what the products are on order and post & package charges, together with delivery and invoice details. If for any reason your order cannot be processed, you will contacted to explain the nature of the difficulty. You should also receive an email notification when the item has been dispatched. If you have not received such an email 3 working days after placing the order please contact us


Cancellation and returns
You have the right to cancel the order anytime up to 7 days after receiving it. Contact us if you wish to cancel. If the item has been dispatched it should be returned undamaged in its original packaging within 14 days of receipt. You, the buyer, will be responsible for paying the return costs.
Any damaged or incorrect items that need to be returned must be authorized in advance. Notify us of any returns within 7 days following receipt of the item, stating the nature of the damage/defect.
Damaged or incorrect deliveries must be returned to us within 14 days of receipt of items. We will only refund the postage & packaging costs of returned goods if they were deemed faulty or damaged on delivery.
If the work has been damaged during transit, a claim will be made with the relevant courier against the insurance paid for when shipping the work. Please check all items upon delivery, and report any damage immediately


Payment
We currently use Paypal for taking online credit and debit card payments. Once the purchase has been made, the customer will receive an email from Paypal to confirm this. Any refunds will be made through Paypal.


Ownership and copyright
The image Copyright remains with the Artist  you may not publish or submit for publication or reproduction any image to any third party.


Sales Contact
onlinesales@carryakroyd.co.uk